FAQ

Question: Will Simplywork Charger works for my EV ?

All of our SimplyWork Chargers works for every EVs or Plug-in Hybrids sold in North American (except Tesla,unless otherwise noted) due to the universal technology adoptions. 

 

Question: How many hours does it take to fully charge me EV from empty ?

Hours from empty to full= battery capacity/kWh of the Charger.

E.g., To charge an empty battery of 2016 Nissan Leaf with a 30KW battery using SimplyWrok 16Amp 3.8kWh charger (240V*16Amp=3.8kWh)

30KW/3.8kWh = 8Hrs assuming charging at the peak speed throughout; in reality, it may take 9-10 hours because charging speed will slow down when the battery gets near a full charge or in cold condition.

 

Question: Do I need an electrician to install the plug-in for me?

We recommend consulting with an electrician before doing any electrical project. In most cases in Canada an electrician is required to do most types of electrical work, this includes installing any time of outlets.

 

Question: Do I need to use a different breaker fuse if I switch to a 32 amp?

Again it is recommended that you consult with an electrician before doing any electrical project. In electrical fuse boxes the amperage allowance of the fuse is matched to the gauge of the wiring. 

For the 32 Amp charger, an electrician would probably recommend at least a 40 Amp fuse/breaker as well as the proper gauge of wiring to be used for 40 Amp circuits.

 

 

Question: Do I need an electrician to install the plug-in for me?

We recommend consulting with an electrician before doing any electrical project. In most cases in Canada an electrician is required to do most types of electrical work, this includes installing plug-ins.

Again it is recommended that you consult with an electrician before doing any electrical project. In electrical fuse boxes the amperage allowance of the fuse is matched to the gauge of the wiring. 

For the 32 Amp charger, an electrician would probably recommend at least a 35 Amp fuse as well as the proper gauge of wiring to be used for 35 Amp circuits.

Use this text to answer questions in as much detail as possible for your customers.

FAQ -32AMP Portable Charger

1. Connect to the power source

2. Press and Hold both up and down buttons for 3 seconds, the charger will enter adjustment mode.

3. Use the Up or Down button to select the MAX current amperage.

4. Press and Hold both up and down buttons again for 3 seconds to EXIT adjustment mode.

FAQ -Wall Charger 32/40 AMP

FAQs for SW-M3P-132U and SW-M3P-140U

1. First, connect the home EV charger to the power source, and pair your phone with your EV charger. In your phone's wifi settings, click the WIFI network named EVSE-XXXXXX (this is a hotspot network generated from the EV Charger unit. This hotspot is available for the first 120 seconds after connecting to the power source).


2. After connecting your phone to the EV charger's wifi hotspot, open your mobile browser (chrome), enter 192.168.4.1, enter 12345678 as a password, and click LOGIN. You will see the configuration page.
3. on the configuration page WIFI SSID box, enter your wifi network's name (typing in exact and case sensitive), and then the password.


4. on the bottom of the page, click save and then restart; this will restart your EV charger.


5, back to your phone's wifi settings and connect your phone back to the internet by selecting your original wifi network.